Privacy Policy

We may collect information you provide directly, including your name, email address, phone number, appointment details, messages, and other information you choose to share when booking or contacting us.

Our website and service providers may also collect limited technical information such as browser type, device information, and activity needed to operate and improve the site.

We use information to schedule and manage appointments, send requested confirmations and reminders, respond to inquiries, provide support, maintain records, protect our services, and meet applicable legal or compliance obligations.

If you provide your mobile number and opt in while booking, Heal the Root may send automated transactional text messages about your Discovery Call, including confirmation and appointment reminders. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP. For help, reply HELP or contact us using the information below. Consent to receive texts is not a condition of purchasing any goods or services.

We do not sell personal information. We may share information with service providers that help us operate the website, schedule appointments, deliver communications, or meet legal and security obligations. Those providers may use information only as needed to provide their services to us.

We use reasonable administrative and technical safeguards appropriate to the information we handle. No online system is completely secure. We retain information for as long as reasonably necessary for the purposes described here, including to provide services and comply with legal obligations.

You may contact us to request access to, correction of, or deletion of personal information, subject to applicable law and recordkeeping requirements. You may also opt out of text messages as described above.

We may update this policy when our practices change. The latest version will be posted on this page with a revised effective date.

Questions about this policy? Contact Heal the Root with Donny Dvorin at ddvorin@gmail.com or (917) 767-0057.